Refund policy
We stand fully behind our craftsmanship.
If the fit isn’t right, we’ll help you get the right one.
Size Exchanges
We offer size exchanges within 14 days of delivery.
To be eligible for an exchange:
- Items must be unworn, unwashed, unaltered, and free from scents, stains, marks, or other signs of wear
- Items must be returned in their original condition with all tags and packaging intact
For non-faulty items:
- Customers are responsible for arranging and covering return shipping
- Once the return has been received, inspected, and approved, we will ship the replacement at no additional charge
Please Note:
Exchanges are limited to one per order and are subject to availability. Replacement stock is not reserved while a return is in transit.
If the requested size is unavailable when the return is processed, store credit will be issued for the value of the returned item.
Items that do not meet the return conditions may be rejected. If a rejected item is to be sent back, the customer will be responsible for the shipping cost.
Defective Items
If your item arrives with a manufacturing defect, we offer a full refund or replacement, and return shipping will be covered by us.
To be eligible:
- You must contact us within 14 days of your order being marked as Delivered (based on tracking)
- Provide clear photos and a brief description of the issue
Once confirmed, we will provide return or resolution instructions.
What Is Considered a Defect
A defect refers to a manufacturing fault that affects wear or function, such as:
- Structural damage or faulty construction
- Major flaws that prevent normal use
What Is Not Considered a Defect
The following are not considered defects and are not eligible for refund:
- Size or fit issues
- Personal preference
- Color differences due to screen settings or lighting
- Minor variations in fabric, fabric weight (GSM), stitching, or finishing that fall within normal manufacturing tolerances.
- Items that have been worn, washed, altered, or intentionally modified
Start a Return or Exchange
Email us with:
- Your order number
- A brief explanation
- Photos (required for defect claims)
Size & Fit Guidance
We recommend reviewing the size guide before purchasing.
If you need assistance, feel free to email us or message us on Instagram — we’re happy to help.